Privacy policy

Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website. We ensure that all data, including contact details and payment information, is handled securely and used only to enhance your shopping experience. We do not share your information with third parties without consent, and w... Read More

Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website. We ensure that all data, including contact details and payment information, is handled securely and used only to enhance your shopping experience. We do not share your information with third parties without consent, and we are committed to maintaining transparency, security, and trust at every step.

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At Orielle Fine Jewellery, we take your privacy and data security seriously.

This policy explains how we collect, store, and use your personal data in compliance with UK GDPR, PECR, and Klarna’s privacy standards.

Data Controller

Orielle Fine Jewellery is the data controller for personal data collected through orielle.co.

For Klarna payments, Orielle and Klarna act as joint controllers.

Data We Collect

  • Name, billing/shipping address, email, and phone number
  • Order history and payment method (no card data stored)
  • Device, IP, and browsing data (via cookies)
  • Klarna payment information (processed securely by Klarna)

How We Use Your Data

Purpose

Lawful Basis

To process and deliver your orders

Contractual necessity

To manage Klarna payments

Contractual necessity

To send order updates

Legitimate interest

To improve website performance

Legitimate interest

To send marketing emails

Consent

To comply with tax & legal obligations

Legal obligation

Klarna Data Processing

When you choose Klarna Pay Later / Pay in 3, Klarna receives your contact and order details to assess eligibility.

Klarna acts as a separate data controller their policy is available at:
🔗 klarna

Cookies

We use cookies for:

  • Site functionality
  • Analytics and performance
  • Marketing (only with your consent)

You can manage or disable cookies in your browser settings or via our cookie banner.

Your Data Rights (UK GDPR)

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent for marketing
  • Request data portability
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, email hello@orielle.co.

Data Retention

We retain data only as long as necessary for legal, accounting, and business purposes (typically up to 7 years).

Data Security

  • SSL encryption across all pages
  • Restricted internal access
  • Encrypted backups
  • PCI-DSS compliant payment processing

Contact

Data Protection Officer:
📧 hello@orielle.co
📍 Suite RA01, 195–197 Wood Street, London, E17 3NU